Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Monday, March 22, 2010

Stillface.

I think that would be a good name for a comic book character: stillface. What power does Stillface have?

The power to render you livid by keeping his face blank at all times. By not engaging or reacting to you in any way!

Especially when you're angry. His face turns to stone. Still face! You have a complete tantrum and he does nothing. No reaction.

I watched a video on Youtube where psychologists were experimenting on babies. The Mom went stillface and the baby freaked out and started tantruming.

I needed Stillface yesterday at work. A woman phoned and started ripping into me, trying to get me going. I'm sorry to say she succeeded, a little. She got me slightly riled. Not much though and I managed to end the call pretty quickly.

But I could have been more monotone and Stillface. I could have infuriated her even more! Ah well. Until next time.

Monday, December 14, 2009

I want to steal from stores as revenge for poor customer service.

Sometimes I think a little theifing is in order. Especially when I get bad customer service.

It's easy to put something on your cart or your tray and then just don't take it out at the cashier. It's the obvious stealing technique. If anyone calls you on it, you simply "forgot" and you act embarrassed.

A few times, I've given Jake toys to hold and then pushed him through the line without bothering to pay for the item. So he's stolen some things for me. Once it was a bag of licorice.

Another time at Canadian Tire I was waiting around for someone for 10 minutes. The sales guy left and never came back. I wanted to borrow a measuring tape to see if an item fit in my trunk.

I got fed up and took one from the shelf and walked out the store to my car and measured. I can't remember if I returned it. I may have put it down on the ground in the parking lot.

We should steal from stores who give us bad customer service! Why not? It will teach them a lesson. They obviously don't care...